HOW TO ORDER

BUY ONLINE

  1. From inside the shop, navigate using the "CDs", "DVDs", "Merchandise", and "Sale Item" tabs and categories at the top of the page. Alternatively, you can use our keyword search feature to locate the artist or item you are interested in.
  2. Select an item you wish to purchase by clicking on the ADD ITEM button. You will then see the contents of your cart. You can continue shopping using the tabs and links at the top of the screen or you can check out by clicking on the Check Out button in the lower right hand corner of the screen.
  3. Once you have selected the Check Out option you will see the NEH Records - Login screen. At this point you are in a secure, encrypted mode on our server. If you are already a registered member you can simply enter your user name and password and click on Check In and you will be taken to the NEH Records Check Out screen (all of your information will be displayed). If you want to become a registered member, click on Sign Up and you will be taken to a screen that allows you to enter your user name, password and other information which will be kept on file for future purchases (NOTE: NEH Records does not sell, trade, lease or distribute the personal information of its registered users. All transmissions of personal user information are through NEH Record's secure computer servers which run authentication and data encryption software. Access to registered users' accounts on our site is password protected). If you don't want to become a member right now, just click on Click To Skip Registration and you will go to the NEH Records Check Out screen.
  4. Once you have entered or reviewed your information in the NEH Records Check Out screen, select Place Order in the lower right hand corner of the screen.
  5. The NEH Records - Summary & Payment screen summarizes the total charges and your delivery infomation. If you are a registered member, click on Finalize Order in the lower right hand portion of the screen to complete your purchase. If you are not registered, you can now select your payment type and enter credit card information if you are paying this way and then click on Finalize Order at the bottom of this page to complete your purchase.
  6. The NEH Records - Thank you for shopping with us! page is displayed. Save this page or write down the Order Number and Password information for future reference. If you select Click for Online Order Status Check you will see the NEH Records - Online Order Status Check page. If you are paying by check, money order or FAX, print this page and send it with your payment. If you are paying by PayPal, click on the PayPal link or go to the PayPal web site and post payment to mmcpherson@nehrecords.com.

 

BY PHONE

  • Call us at 303-652-0199 to order on the phone with a credit card

 

BY MAIL

  • Send cash, (US dollars only), check or money order made out to NEH Records along with a note or print-out from the online store telling us what you want to buy. Mail to: NEH Records, 7915 Oxford Road, Niwot, CO  80503, USA

 

ORDER STATUS

When your order is placed online, you will receive a confirmation email. You will also receive an email when the order is shipped. These emails contain a "status" field. If the order has been received the status will be "On Order". Once the order has been processed the status will be "Ready For Shipping". When the order has been shipped the status will be "Shipped". You can check this status anytime by clicking on the link in your confirmation email or by opening your browser and going to the following URL: https://www.nehrecords.com/Shopping_Cart/view_status.asp. You must have your order number and password available to check status.

 
We accept the following forms of payment:
Our shopping cart is fully encrypted and secured by
NEH Records LLC
7915 Oxford Road, Niwot, CO 80503, USA
Email: mmcpherson@nehrecords.com
Phone: (303) 652-0199